Human Centred AI

Book a Discovery call on how AI can support your workforce

Harness the power of AI without losing the human touch.

AI is rapidly changing how work gets done - but its real value depends on how people experience it. We help organisations explore and introduce AI tools, particularly custom GPTs, in ways that build confidence, strengthen capability, and protect the human core of work.

Our approach combines leadership insight with practical implementation: supporting senior teams through discovery and decision-making, then designing and embedding the tools themselves.

What this includes

1. Discovery & Opportunity Mapping
We start by exploring where AI could add value in your business - from knowledge management and onboarding to customer or HR support - and involve employees early to identify pain points and opportunities.

2. Recommendations & Leadership Workshop
We translate findings into clear, actionable recommendations and facilitate a senior-team workshop to decide which solutions best align with your goals, culture, and governance standards.

3. Custom GPT Design & Creation
We scope, design, and build GPTs tailored to your organisation’s tone of voice, data, and workflows - ensuring accuracy, compliance, and usability.

4. Implementation & Adoption Support
We help launch tools thoughtfully, providing training and communication materials that empower teams to use AI confidently and safely.

How AI could help your business

Everyday Efficiency

  • Drafting and formatting policies, reports, and proposals.

  • Summarising meeting notes, research, or survey results.

  • Managing internal FAQs and knowledge bases.

  • Automating routine documentation and data entry.

Leadership & Operations

  • Briefing tools that distil complex information into quick insights.

  • Scenario or decision-support assistants for strategic planning.

  • Internal communication drafting that keeps tone and clarity consistent.

  • AI-powered dashboards linking culture or engagement data to action points.

Marketing & Insight

  • Repurposing blogs into social posts or newsletters.

  • Analysing open-text survey data or customer feedback.

  • Checking brand tone, accuracy, and consistency across communications

Employee Experience & HR

  • Onboarding assistants to guide new hires through key processes.

  • Instant access to HR policies and benefits information.

  • Learning and development companions that personalise guidance.

  • Employee feedback analysis to spot emerging themes or concerns.

Customer & Client Support

  • Smart chat assistants trained on your policies and tone of voice.

  • Automated response drafting for customer service teams.

  • Personalised proposal and pitch generators.

  • Knowledge hubs for sales or account managers to access up-to-date info instantly.